PUREARC Refund Policy

Overview

We strive to offer superior products and services. However, if you're not fully satisfied, our refund policy provides options to rectify any issues.

Eligibility for Refunds

Non-Refundable Items

Process for Refunds

  1. Contact our support team at [email protected].
  2. Send the item back to the provided address.
  3. Upon receipt, we will notify you about the status of your refund.

Refund Processing Time

Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].